FAQ

MegaTV – video service of popular TV channels and online cinemas. MegaTV application is available for installing on smart TV set, smartphone, tablet or watching on personal computer via web-interface megatv.kg  

One subscription can be used on 5 devices at the same time without additional fee.

Interactive service provides access to more than 180 TV channels, which are available for watching in record during 14 days; allows pausing broadcasts, installing and getting reminders about the start of the broadcast you are interested in and also to search for films by name or subject.

Interface of the service is available in 4 languages: Kyrgyz, Russian, Uzbek and English.

There are more than 180 TV channels In TV section for every taste.

You may activate the maximum TV package “PREMIUM” of 180+ TV channels or standard package “BASIC” of more than 100 TV channels. Basic TV-package “LIGHT” of 50 TV channels is included for free in many MegaTV subscription plans.

Also you can subscribe to online-cinemas START and more.tv. Premieres and World Novelties are available in a separate subscription.

First it’s necessary to download MegaTV mobile application from AppStore (for iPhones and iPads),  from Google Play Market (for Android),  from AppGallery (for Huawei) or visit web-portal megatv.kg and pass authorization: Log in (MEGA mobile number in +996XXXYYYYYY format with active subscription or the other number you want to activate the subscription on) and enter Password (one-time code received in SMS message after your request for service activation).

To activate MegaTVservice it is necessary to dial USSD-combination depending of selected TV package:

“BASIC” package - *717*1#. Access to more than 100 TV channels. Daily subscription fee – 5 KGS.

“PREMIUM” - *717*2#. Access to more than180 TV channels. Daily subscription fee – 9 KGS.

All prices include VAT and sales tax.

TV-package “LIGHT” is not available for self-manage and is provided only within following subscription plans: “SUPERADVANTAGEOUS 7”, “Internet 7 Econom”, “Eldiki 120 + MegaTV, “Eldiki 395 + MegaTV”.

To activate “START” service dial USSD-combination *720*1# or send SMS with text “1” to 720 number. Daily subscription fee 7 KGS (including VAT, excluding sales tax)

To activate “more.tv” service dial USSD-combination *721*1# or send SMS with text “1” to 721 number. Daily subscription fee 7 KGS (including VAT, excluding sales tax).

Internet-traffic is not charged of you watch from the device with SIM-card with the active subscription of “MegaTV service”. When watching from another device traffic is charged according to tariff plan.

Service “MegaTV” is available on all commercial tariff plans, with the exception of TP of Salam brand, as well as TP «MegaBit», tariff plans lines of TP «Unlimited 4G», TP «Home Internet”, TP” Fast internet”. TP “Smart things” and TP “SIP”.

MegaTV packages are incompatible and mutually exclusive, by the way all TV channels packages are compatible with online-cinemas more.tv and START services.

Activation of “Basic” package on tariff plans: “Internet 7 MAX”; “Internet Standard”, “Superadvantageous 7 MAX”; “Eldiki 145 + MegaTV” / “Eldiki 160 + MegaTV” / “Eldiki 195 + MegaTV” is not available, because there is a subscription to “Basic” package on mentioned tariff plans. The activation of “Premium” package is possbible.

Activation neither of “Premium”, nor “Basic” packages on tariff plans: “Internet 7 Bezlimit”; “All Unlimited”, “Superadvantageous 7 Ultra”; “Eldiki 220 + MegaTV” / “Eldiki 595 + MegaTV” / “Eldiki 750 + MegaTV” is available, because there is already subscription to “Premium” package on mentioned tariff plans.

TV package “LIGHT” is not available for self-manage and is provided only within following subscription plans: “SUPERADVANTAGEOUS 7”, “Internet 7 Econom”, “Eldiki 120 + MegaTV”, “Eldiki 395 + MegaTV”. On mentioned tariff plans, you can activate “Premium” and “Basic” packages.

MegaTV services are incompatible with Pause service.

No service provided outside Kyrgyzstan. Subscription fee will be charged, but access to content will be restricted. We recommend to disable the service when going abroad in order to avoid unwanted costs.

Yes, the service is provided in the networks of other Internet providers, but only after successful authorization with MegaTV number subscription.

— in MegaTV mobile application;
— in MEGA24 mobile application section “Services”;
— Contact Call-center or Sales and service center of the Company;
— by sending USSD/SMS request from the number of mobile phone you want to disable the service.

For SD channels not less than 300 kbit/s, for HD channels not less than 850 kbit/s. On HD channels, image quality is better due to more “picture” resolution. HD channel resolution, depending on the translation quality, is better than the traditional resolution 2-5 times.

To watch film in a record select it in the TV Guide.

If you have stopped at any point and want to continue watching, turn on the channel on your device and MegaTV will propose watching.

MegaTV remembers the last 5 postponed views. To return to any of them, go to the right channel and select the deferred transmission. It will be marked with two icons: “Watching from the beginning” and “Continue watching”.

To return to the last deferred transmission, select the channel and click “Start browsing” in the top panel next to its name.

Yes. Log in with your account on the device on which you will continue to watch and click “Send image to other screen”.

You can install a reminder in a day, in an hour or just before the broadcast starts. To set alarm is easily: select a future show in the TV programme and configure the alert (“Alarm clock” button).

Rules and restrictions are there